About Pet Proactive Pet Insurance:

Pet insurance should provide a pet owner with peace of mind that their pet is covered for the veterinary treatment which they require up to the financial limit on their policy. However, we frequently see situations where pet owners are left feeling frustrated or unfairly treated when attempting to make a claim on their pet insurance, normally because of an unforeseen cost which they expected to be covered. There are many reasons for these grievances, but the three most common are:

1. Insurance premiums appear to be increased disproportionately when a claim is made.

2. There are exclusions on the pet insurance policy of which the owner is unaware until the claim is made.

3. The excess (the amount the owner has to pay) can contain hidden extra costs such as a percentage of the entire claim, a cap on certain veterinary fees or multiple excesses on different conditions.

For these reasons, we are excited to have a partnership with Pet Proactive pet insurance which directly benefits Fenton Vets clients, is fair, transparent and avoids the frustrations above:

1. Pet Proactive will never increase your premium just because you have made a claim.

2. Pet Proactive can access your pet’s medical history and can confirm any pre-existing conditions or exclusions at the start of the policy so you know exactly what is covered.

3. There is one single excess of £100 per year regardless of the number of claims made or the number of conditions.

There are other benefits too!

1. All claims for care at Fenton Vets can be made directly with Fenton Vets, meaning that you don’t need to pay a large balance up front and wait for your insurance provider to pay – the only cost is your annual excess of £100

2. Pet Proactive only work with independent vets. Premiums are based on the fair pricing at Fenton Vets, not the national veterinary market. This means most of our customers will have competitive premiums for an equivalent policy from another provider.

Please note that Fenton Vet's partnership with Pet Proactive is purely a professional one which facilitates the easy exchange if information. Fenton Vets has no incentive for financial gain through this relationship.